Frequently Asked Questions
Everything you need to know about your DSsports gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For larger items like treadmills or weight benches, delivery may take 7-10 business days depending on your location.
What is your return policy for athletic footwear?
We offer a 30-day return policy for all footwear. Items must be in their original packaging and in unworn condition to qualify for a full refund.
Do you offer a warranty on DSsports branded gear?
Yes, all DSsports manufactured equipment comes with a 1-year limited warranty covering manufacturing defects and structural integrity.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your supplements and nutrition products certified?
Absolutely. All supplements sold on DSsports are third-party tested for purity and are compliant with current FDA labeling regulations.
Can I change my delivery address after placing an order?
Address changes can only be made within 2 hours of order placement. Please contact our support team immediately if you need to update your shipping details.